1
How do I know if I qualify to rent from your company?
02-01-2023
02-01-2023

We just require that the household income is at least 3 times the rent to apply. We also perform a credit and background check for each adult that applies to live in the home. We try to consider the entire application including rental history and an up-to-date revolving credit history.

2
Do you accept pets?
02-01-2023
02-01-2023

This varies from home to home because each HOA and/or owner has a different policy on pet allowances. However, please feel free to ask and we would be happy to let you know the specific restrictions for the home you’re interested in. If the property does allow pets, we require a non-refundable pet deposit fee of $350 per pet.

3
How can I apply to live in one of your rentals?
02-01-2023
02-01-2023

Click on our Available Rentals page and find out which home would be a great fit. Then reach out to us to come join one of our showings. Once you’ve decided you’d like to apply, click on the “Apply” button on the rental you are interested in and fill out our online application. The fee is $100 per adult who applies.

4
Will I sign a lease?
07-08-2017
02-01-2023

Yes, for most of our properties you will sign a 12 month lease that covers our responsibilities to each other throughout our tenancy. We will go over each part of the lease to ensure you understand it. After your application is accepted, your deposit is received, and your lease is signed, we'll hand you the keys to your home! 

5
Should I get renter's insurance?
02-01-2023
02-01-2023

We require our tenants to acquire renter's insurance. These policies provide protection for your personal belongings should something happen in the home. They usually also offer coverage for living expenses should your home become uninhabitable while major repairs are being made. Typical renter’s insurance plans are an affordable option to put your mind at ease during your tenancy.

6
What do I do if there is an issue with something in the home?
02-01-2023
02-01-2023

You can submit a maintenance request on our website here. This form routes all requests to an emergency email address that notifies us immediately of any issues with your home. Once we receive a maintenance request, we reach out to the appropriate vendor and give them your contact information to make sure they get a repair scheduled with you. For non-emergencies, if you don’t hear from someone in a couple days to schedule, please let us know so that we can reach out and follow up with the vendor! We can work together to make sure nothing falls through the cracks.

7
Will I get my security deposit back when I move out?
02-01-2023
02-01-2023

This depends on many things, but one of the tools we use to track the state of the home when you move in is our MOVE IN CHECKLIST. It is important that you fill this out and return to us so that we can make sure that we have an accurate and verified depiction of the home when you moved in.  This will serve as a basis for determining any charges against the security deposit.